Basic information on data protection

Responsible CHUFAMIX SL
Purpose Correctly manage and process the purchase of online products.
Legitimation Execution of the distance purchase contract.
Recipients Personal data will be communicated to those third parties strictly necessary to process the purchase of a product. Except for the previous case, the data will not be communicated to other third parties, except under legal obligation.
Rights You can exercise the rights of access, opposition, rectification, deletion, limitation and portability of data, as explained in the additional information.
Additional Information More information on data protection can be found in the additional information.

 

Additional information on data protection

CBE SL wishes to inform you in a transparent manner, through this Privacy Policy, about all the processing we carry out with your data, the purposes for which we process it and the rights that as a user you can exercise over your personal data, as well as the length of time for which we will retain your data.

We inform you that by accessing our website you become a user. As a user, you declare that you have the necessary legal capacity to understand and accept the Privacy Policy in its entirety. This Privacy Policy must be read together with our Cookies Policy and the General Contracting Conditions regulating the online purchase of our products.

Thanks for visiting our website.

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

• Identity: CHUFAMIX SL , with CIF B-942539, is responsible for the processing of your personal data that you provide to us.
• Postal address: c/ Picapedrers 10, PI Camí a la Mar, 46120 Alboraia, Valencia (SPAIN)
• Telephone: 961 861 561
• Contact here

2. WHAT IS PERSONAL DATA AND PROCESSING?

Personal data is data that identifies or allows the identification of a person. For example, the data that can directly identify a person are the name and surname, while the ID number can identify them. Personal data includes information such as mobile phone number, email address, date of birth and gender, among others. Numeric identifiers such as your computer’s IP address may also be included, as well as information obtained through cookies.

Personal processing is any operation or set of operations that we carry out on your personal data, such as, for example, the collection, registration, conservation, use and communication of your data.

3. WHAT TYPE OF INFORMATION DO WE COLLECT?

In order to correctly process the data collected in this Privacy Policy, we need to collect certain information about you. Therefore, we collect the information that you provide us through the interaction and communication channels with EMULSIONIZER. The data that we may collect about you through these channels are name and surname, ID number, email address, mobile phone number, address, purchase history, characteristics, preferences, tastes, responses to satisfaction surveys, opinions. about products, delivery of orders, etc., data related to the payment method, interaction with customer service, processing of complaints and returns, information about profiles on social networks and information about the use and navigation of the website ( web page from which you arrive at the Website, layers of it visited, processes started and abandoned, IP address, time spent on the Website).

4. THROUGH WHAT WAYS DO WE COLLECT YOUR PERSONAL DATA?

At CHUFAMIX we only capture and process information that you provide us through the following means:
1. Completion of user account registration;
2. Purchase form for any of our products;
3. Download form for our e-book;
4. By subscribing to our blog and/or to receive commercial communications;
5. Responses to satisfaction surveys, opinions about our products, etc.;
6. Interaction with customer service;
7. Processing of claims and returns;
8. Navigation through the page www.emulsionizer.com;
9. Interaction with EMULSIONIZER on social networks

5. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

Below, we provide you with the rights that you can exercise as a user of the website:

Rights ¿Qué significa?
Right of access You have the right to have CBE confirm whether or not it is processing your personal data and, if so, the right to know what data it processes.
Right to rectification It consists of the possibility that you can modify data that is inaccurate or incomplete, and you must indicate in the rectification request what data you want to be modified.
Right to object You can object at any time to our processing of your personal data, except in those cases legally provided for. Thus, except in cases in which it is legally established that you cannot exercise this right (for example, when the legitimizing basis for processing your personal data is the execution of a contract or compliance with a legal obligation on our part) You have the right to object at any time, for reasons related to your particular situation, to personal data that concerns you being processed. Furthermore, this right may be exercised when data processing is based on our legitimate interest. If you exercise this right, CBE will stop processing your personal data, unless we prove compelling legitimate reasons for the processing that prevail over your interests, rights and freedoms, or for the formulation, exercise or defence of claims.
Right to erasure This right allows the cancellation of your personal data. Once you exercise this right, your data will not be deleted immediately, but will be kept blocked so as to prevent its processing, without prejudice to its being made available to public administrations, judges and courts, for the attention of possible responsibilities that have arisen. of the treatment during its prescription period. Once this period has been reached, your data will be duly anonymized or deleted.
Right to data portability You have the right to copy and transfer the data that you have provided to us to another controller other than CBE. It is only possible to exercise this right when the treatment is based on the execution of a contract or on your consent and the treatment is carried out by automated means.
Right to limitation of treatment This right allows you to ask us to suspend the processing of your data when:
  • Challenge the accuracy of the data, while CBE verifies said accuracy.
  • You have exercised your right to object to the processing of your data, while verifying whether CBE’s legitimate reasons prevail over yours as the interested party.
  • Likewise, this right allows you to request CBE to retain your personal data when:
  • The data processing is unlawful and, as the interested party, you oppose the deletion of your data and request a limitation of its use instead.
  • EMULSIONIZER no longer needs your personal data for the purposes of processing, but needs it for the formulation, exercise, or defense of claims.
How to exercise these rights? You can exercise your rights by sending your request by postal mail, through a written and signed request, accompanied by a photocopy of your DNI or NIE or Passport, addressed to the following address: c/ Picapedrers 10, PI Camí a la Mar, 46120 Alboraia, Valencia (SPAIN).
Likewise, we inform you that, in the event that you consider that CBE has not correctly satisfied the exercise of your rights, you may file a claim with the Spanish Data Protection Agency (AEPD) domiciled at Calle Jorge Juan nº 6, 28001 Madrid (Madrid). ). If you want to know more information about how to request protection from the AEPD, you can go to its website https://www.aepd.es or contact us through the phone numbers 901 100 099 and 91.266.35.17.

 

6. WHAT PROCESSING DO WE CARRY OUT WITH YOUR PERSONAL DATA?

We want to be transparent with you and inform you about the operations we carry out with your data and the purposes for which we process said data. For this reason, we have proceeded to separate the relative information into independent tables.

Each descriptive table of each personal data processing includes the following information:

For what purposes do we process your data?

In this column we explain why and for what purpose we process your personal data.

What is the legal basis that legitimizes us for processing your data?

Data protection regulations require that for the processing of your personal data we have a basis that legitimizes said processing. Thus, to process your personal information we rely on the following legal bases:

  • Legitimate interest: As a company, CHUFAMIX has a legitimate interest in collecting and processing Your personal data in order to study and analyce the suitability of our Website and products, study whether they adapt to the needs of our clients and users or, On the contrary, they must be modified in some specific aspect or can be improved to better adapt to said needs or new market trends. It also has a legitimate interest in maintaining regular contact with its clients and users to keep them informed about its news, promotions and products and to recommend or offer them those products that best suit their needs, characteristics and preferences. In any case, this legitimate interest is based on an analysis of the appropriate balance of our interests in processing your personal data and your rights and freedoms. The result of said analysis will determine whether or not we can use your personal information for the treatments described in this Privacy Policy.
  • The execution of the contract: at the moment you expressly accept the General Conditions of Contract, you become part of the purchase contract of the product signed with us. In order for us to be able to fullfill the obligations set out in these General Contracting Conditions, we need to collect and process your personal data. Therefore, your refusal to provide us with the personal data that is necessary to process the General Contracting Conditions will imply the impossibility of you being able to purchase products with CHUFAMIX .
  • Legal obligation: CHUFAMIX acts as responsible for your data and that is why it must comply with a series of obligations imposed by accounting, tax, data protection, consumer regulations, etc. Therefore, CHUFAMIX will maintain the confirmation of those users who have requested the deletion of their data on a deletion list, in compliance with the legal obligation derived from Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data and repealing Directive 95/46/EC.
  • Your consent: In the event that CHUFAMIX wishes to carry out any processing of your data whose legal justification cannot be based on the legal basis explained above, such as by contacting us through our customer service, we will previously request your consent. for said treatment. In any case, we inform you that, in such cases, you can always withdraw your consent at any time.

How long do we keep your data?

This column provides indicative information on how long your data will be kept. The retention time will depend in any case on the processing carried out on your personal information. You must bear in mind that certain accounting, tax, consumer, data protection and contract regulations may require us to retain certain customer and user data for a certain time.

What are your rights when you provide us with your data?

This column describes the rights that you can exercise over your personal data depending on the processing carried out on them. You should bear in mind that depending on the legal basis that legitimizes the processing of your data, your rights may be limited.

Below you will find the different treatments that EMULSIONIZER carries out on your personal data described in greater detail:

7. CONTACT

If you have any questions about the processing we carry out on your personal data, you can contact us by this contact formulary